Privacy Policy

1. Overview

Motivito (“we”, “us”, or “our”) operates Recon Vue. This Privacy Policy explains how we collect, use, store, and share information when you use our Service. By using Recon Vue, you agree to the practices described in this policy.

2. Information We Collect

We collect information in the following ways:

• Account information — name, email address, job role, and organization details provided during registration or account setup.
• Usage data — actions taken within the Service such as pipeline updates, inspection submissions, task completions, and work item changes.
• Vehicle and operations data — VINs, vehicle details, inspection results, photos, and recon stage information entered by you or your organization.
• Device and log data — IP address, browser type, operating system, referring URLs, and timestamps of requests made to the Service.
• Communications — messages you send to our support team or via in-app notification systems.

3. How We Use Your Information

We use collected information to:

• Provide, operate, and maintain the Service.
• Authenticate users and enforce access controls.
• Send operational notifications such as task assignments and inspection updates.
• Generate reports, metrics, and analytics within your organization's account.
• Respond to support requests and communications.
• Detect and prevent fraudulent or unauthorized activity.
• Improve the Service through aggregated, anonymized usage analysis.

We do not use your data for advertising and we do not sell your data to any third party.

4. Sharing of Information

We do not share your personal information with third parties except in the following limited circumstances:

• Service providers — trusted vendors who assist us in operating the Service (e.g., hosting, email delivery, analytics). These parties are contractually obligated to handle data only as directed by us.
• Within your organization — data entered by members of your organization is visible to other members of that same organization according to their assigned roles.
• Legal requirements — if required by law, court order, or to protect the rights, property, or safety of Motivito, our users, or the public.
• Business transfers — in the event of a merger, acquisition, or sale of assets, user data may be transferred as part of that transaction with appropriate notice.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. If you close your account or request deletion, we will remove your personal data within a reasonable timeframe, subject to any legal obligations requiring us to retain certain records.

6. Security

We implement industry-standard technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, and destruction. This includes encrypted data transmission (TLS), access controls, and regular security reviews. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking

The Service uses session cookies and similar technologies necessary for authentication and core functionality. We do not use third-party advertising cookies. You may configure your browser to reject cookies, but doing so may affect your ability to use certain features of the Service.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• The right to access the personal data we hold about you.
• The right to correct inaccurate or incomplete data.
• The right to request deletion of your personal data.
• The right to object to or restrict certain processing activities.
• The right to data portability where technically feasible.

To exercise any of these rights, contact us at hello@recon-view.io.

9. Children's Privacy

The Service is intended for business use and is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the effective date above and, where appropriate, by notifying you via email. Continued use of the Service after changes are posted constitutes your acceptance of the revised policy.

11. Contact

Questions or concerns about this Privacy Policy? Email us at hello@recon-view.io.